This is an independent visitor’s guide. It is not the official website of Genting Hotel, Genting Casino or Resorts World Birmingham, and this guide is not affiliated with, endorsed by or operated by Genting Casinos UK Limited. For bookings, current offers and authoritative information, visit the hotel’s official website or the casino’s official website.
Legal

Privacy policy

This is a plain, static informational website. Here is exactly what we do and don’t do with any data.

What we collect

Grand Gaming Stay is a set of static pages with no accounts, no forms and no booking system. We do not collect names, email addresses, payment details or any other personal information through this site.

Analytics and tracking

This site runs no analytics software, no advertising scripts and no third-party trackers. The only network requests a page makes are for its own stylesheets, its own script, and web fonts loaded from Google Fonts, which may log standard technical request information (such as your IP address) under Google’s own privacy terms.

Hosting logs

Our hosting provider may keep standard server logs (such as IP address, browser type and requested page) for security and reliability purposes, in line with normal web hosting practice. We do not access these for marketing purposes.

Links to other sites

This guide links to the venue’s own websites and to independent organisations such as the Gambling Commission and gambling support services. Once you follow a link away from this site, that organisation’s own privacy policy applies, not ours.

Contact

For booking and guest enquiries, contact Genting Hotel on +44 (0)121 273 1000. This guide does not collect personal data through forms or accounts.

This policy was last reviewed on 2 September 2026.